Question 1

What time are you open?

Accepted Answer

Gym access is 24 hours.

Staffed hours
Monday - Thursday 6:00am - 8:00pm
Friday 6:00am - 6:00pm
Saturday 8:00am - 4:30pm
Sunday 9:00am - 4:30pm

Pool hours
Monday - Thursday 6:15am - 7:30pm
Friday 6:15am - 5:30pm
Saturday 8:15am - 4:00pm
Sunday 9:15am - 4:00pm

Question 2

How do I sign up?

Accepted Answer

Click join now (https://myaccount.clubfit.net.au/onlineoffers?code=CBJTHC&accountId=1&sidebar=false)at the top right of the screen.

Question 3

Are personal trainers available 24 hours a day?

Accepted Answer

We're partnered with Real Coaching, specialist in online strength training. They can offer 24/7 online coaching and personal training options. This means you can exercise and workout at the time that is convenient to you.

Question 4

How do I freeze my membership?

Accepted Answer

Email admin@cbj.com.au with your full name and dates you would like to put your membership on hold for. You must provide us with dates or we are unable to freeze it

Question 5

How do I cancel my membership?

Accepted Answer

All cancelations must be done in writing
Send your cancelation request through to our cancelation manager with your full name and reason for canceling. You will have a response back within 5 working days.

Question 6

What are you doing to keep the clubs clean?

Accepted Answer

The safety of our members and staff is always our priority. We have put an extensive range of protective measures in place including;
Mandatory staff training in COVID-19 protocols
Minimum of 1.5 metres between each member in-club
Assisting health authorities with contact tracing
Increased cleaning and sanitation
Members requirement to wipe equipment before and after use with the sanitising gym wipes
No shared equipment during classes
Hygiene stations with hand sanitiser and sanitising gym wipes
Ensuring members bring a towel and water bottle - no towel no train policy

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